Allgemeine Geschäftsbedingungen

Terms and Conditions

For all purchase agreements concluded via www.entofriends.de, the following terms and conditions shall apply in their version valid at the time of the order, as well as supplementary legal provisions.

§ 1 Revocation instruction for consumers

Right of revocation
You have the right to revoke the purchase contract within fourteen days without giving reasons. The period of revocation shall be fourteen days from the date on which you or a third party you designate, which is not the carrier, has or has taken possession of the goods. In order to exercise your right of revocation, you must contact us (Coming Nature GmbH & Co. KG, Burlafinger Str. 4, 89233 Neu-Ulm / Germany, info@entofriends.de) by means of a clear statement (eg a letter, fax or e-mail sent by post) ) about your decision to revoke the purchase order. You can use the enclosed sample revocation form, but this is not required. You can also fill out and submit the sample revocation form or another clear statement on our website www.entofriends.de electronically. If you use this option, we will send you a confirmation of the receipt of such a revocation immediately (eg by e-mail). In order to keep the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of revocation
If you revoke the purchase order, we will refund you all the payments we have received from you, including the cost of delivery (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the most favorable standard delivery offered by us ) within a period of fourteen days from the date on which the notice of revocation of this contract has been received by us. For such repayment, we will use the same means of payment that you have used in the original transaction, unless you have expressly agreed otherwise. In no case you will be charged for these repayment fees. We may refuse the refund until we have recovered the goods or until you have demonstrated that you have returned the goods, whichever is earlier.

You must return the goods to us immediately or in any case no later than fourteen days from the date on which you inform us of the revocation of this contract. The deadline is respected if you send the goods before the end of the deadline of 14 days. They bear the direct costs of returning the goods.

§ 2 No right of revocation for entrepreneurs
If the customer buys as an entrepreneur, the right of revocation pursuant to § 1 is not permissible.

§ 3 Prices
For the goods offered and their dispatch, the prices shown on our Internet pages are valid at the time of the order.

§ 4 Conclusion of contract
(1) The offers of the shop owner on the website are free. This means that the shop owner is not obligated to perform in case of non-availability. However, a conclusion of the contract and thus a contractual binding on the individual services comes about, if the shop operator accepts the purchase offer expressly or through conclusive action, in particular by preparing the dispatch of the goods.

§ 5 Terms of payment, shipping and retention of title
The delivered goods remain the property of the shop owner until full payment.

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Sample Revocation Form
(If you want to revoke the contract, please fill out this form and return it.)
To:
Coming Nature GmbH & Co. KG
Burlafinger Str. 4
89233 Neu-Ulm, Germany

Fax: +49 7308 925249
E-Mail: info@entofriends.de
 
 

I / we (*) hereby revoke the contract concluded by me / us (*)
On purchase of the following goods (*) / provision of the following Service(*):
 
 
Ordered on (*) / received on (*) _______________________________
 
 
 
Name of consumer (s)
 
 
 
Address of the consumer (s)
______________ _____________________________________________________
 
 
 
Date Signature of the consumer (s) (only in the case of a communication on paper)
(*) Delete as appropriate